Erick van Hofwegen
Our service was outstanding!!!! Troy was amazing and I highly recommend him.
Great workers and the fix results are perfect. A+
As a property manager that was in need of an emergency repair over the weekend I reluctantly called the local Rooter hero. I had previously use them in another location with a positive result. This, however, was nothing but. The Plumber was very inexperienced, caused additional damage, left several times to go back to the shop or to a store to get materials wound up being there for Hours until 1030 at night and finally got the water back on. It was simply just a cut and cap off scenario. He also recommended thousands of dollars to replace a section of pipe that was completely unnecessary. The next week with our regular plumber back on track, the repairs were made for less than $500 and no need to replace the Pipe suggested by this plumber. Beware.
I will leave a positive remark when you come back to fill in the hole you left me in the corner of my lawn.
ROOTER HERO NOT, SACRAMENTO: Chris the technician was friendly and appeared skillful and trustworthy. After snaking out the kitchen drain, he suggested that the whole main line be Video camera-ed. his "boss" (Cody?) came. He assured me that with the extra charges of over $300 they would provide me with a digital copy of the video. They took off the toilet, couldn't get the camera into the main and then went up on the roof. Cody/boss suggested that the line needed trenchless repairs and that he would send the video and an estimate within 24 hours. I never received a video or an estimate. I called 4 days later 1 week later and 10 days later the first 2 where they reassured me it was on the way and since then no communication. I had to pay a second plumbing company to come out and do a video of the line Even after five phone calls requesting services they sent me this prompt to leave a review…? Arrrgh.
i thought per our conversation on way or there you would send me the check for $152.00 back to me because of job did NOT help mesinisterly Roy Shakeri
BEWARE - DON'T CALL ROOTER HERO. They came to my house to clear a blockage in the sewer line but instead they tried to sell me a replacement of my sewer system piping for just under $20,000 that was totally not necessary. They showed me a video that they said they took underneath my house that showed major water leakage and feces on the ground. When I looked at the video, I knew immediately that this was a scam as the video was not from my house. After they left I called another local plumber that cleared the blockage for $250. He also did a camera scan of the entire system and found no other problems.
If you saw what he had to deal with you would agree with HERO status!
Fast & quick service , would call them again if needed !
We had a great experience with Louie, Ariel and the whole team at Candu Plumbing when it came to rerouting/replacing the old galvanized drain pipe from our washing machine and installing "clean outs" to the main line. Even though we dreaded their having to dig a trench in the garage floor and driveway, we were reassured by the care they took in taking it apart and putting it back together, and grateful for the dedication and quality craftsmanship they poured into the job, from start to finish.
We have used Candu for several projects on different occasions, and have always found them to be responsive, prompt, reliable, communicative, efficient, and reasonably priced. They have detected and fixed a problem with our water pressure, rooted out clogged sewer lines, and installed a new low-flow toilet. Would definitely recommend.
Very professional, friendly and prompt service. Will definitely call them in the future.
The plumber that I hired was Albert. He was very helpful, and he knew exactly what to do and how to do it. He didn't even hesitate to clean up the mess that he made while working on my pipes in the bathroom. He also fixed a leaky faucet with ease and didn't need to go back out of his way to get parts for it as well; just went into his truck and grabbed one from there! I really enjoyed working with him, and will be looking forward to hiring him again in the future if any other plumbing issues arise around our home.
Adrian & Manny perform rain drain cleaning for me. Complicated system of rain drain around my pool was not cleaned for good amount of year. It took several times to run jet until the system was cleaned! Both, Adrian & Manny don't hesitate to run additional run on my request. They gave me perfect advices on how to keep system clean in future.Sales person, Ariel came out with technician to give me the quotes.Very professional, money vise effective performance with 100% results achieved.Will use Candu service in future, and will certainly recommend Candu service to my neighbors, family members, friends.
Fixed gas pipe leak. Extremely professional, courteous, excellent communication, thorough, respectful of personal property and very hard working. Would unequivocably recommend.
Great service. Luis came over to do work not only in my condo but also in my primary residence. I would recommend Luis and Candu plumbing as a courteous and dependable plumber.
Arial and Louie were the two plumbers who helped me with my clogged shower. They were friendly, professional, and very knowledgeable. They made the repairs within 20 minutes. Will definitely call them again in the future. Thank you for great customer service!
Let me be very honest. Me and my family are super high maintenance and Candu plumbing knocked it out of the park! Don’t waste your time with silly call directory plumbers. I spoke with Benny who was very sweet on the phone and she sent out George who was amazingly punctual and did a great job! Thank you guys so much!!
They came out for no charge. Came back with item needed and installed quickly for a charge.
Repaired a leak in the wall behind the showerhead on 7/25/22. So far, so good!
Adrien and Tony arrived on time and provided great service repairing a faucet/fixture. They also were able to come several days before other plumbers. Very good representatives of Candu!